FAQs

Frequently Asked Questions

How do I get my insurance discount certificate?


A: The legal name for this discount certificate is a “Driver Licence History”. Upon completion of the course, you can get it at any Service Ontario offices. For more info visit https://www.ontario.ca/page/order-drivers-record#section-2

Student's Proof of Course Completion


Currently, students requesting proof of course completion for possible insurance discounts (after having been processed through on-line certification), or students requesting a replacement of previously issued paper certificate by an approved BDE school, need to obtain their Driver’s Licence History (DLH) instead. This is done by request in-person at a Driver and Vehicle Issuing Office or ServiceOntario-College Park. If unable to visit a Driver and Vehicle Issuing Office you may send your request by mail. For further information regarding DLH, please contact ServiceOntario at 1-800-387-3445 or 416-235-2999.

For more info visit https://www.ontario.ca/page/order-drivers-record#section-2

Will your course allow me to get lower insurance?


A: Yes, upon completion of one of our programs you will qualify for possible insurance discounts.

How does your payment plan work?


A: You can make two payments. The first payment of $250 is due as you start the course. The balance is payable as you begin the on-road lessons.

What should I bring for our first day in-class?


A: Please bring your G1 if you have it. Also, your payment and discount coupons. We provide all course materials.

How soon can I start my in-car lessons?


A: Usually road lessons start 2-3 weeks after the final in-class session. However, starting road lessons sooner can be arranged.

What do you accept for payments?


A: We accept Visa, MC, debit, eTransfer, cash, certified and personal cheques. You can’t make the second payment by a personal cheque.

Can I start your program if I don’t have my G1 yet?


A: Yes. You can start our classes without G1. But you will need the G1 to start the road lessons.

Where can I find discount coupons?


A: You can find them on our website.

What is your Refund and Cancellation Policy?


A: If for any reason, after starting the course, you wish to withdraw/cancel, we will issue a full refund of your payment, as long as the student has not started “The Vehicle and its Components” part of the program. No refunds will be issued if student spent more than two (2) hours in the course.

 

Resources


MTO Licence Fees

DriveTest Examination Centres

Ontario Drivers’ Handbook

Ontario Impaired Driving Law